According to the cabinet office report in 2004, by changing most services onto online services would save the government £1.3 thousand million within three years and to have saved consumers £1 thousand million, this is possible as by transferring all the information to online links it saves paper, saving trees, saving money spent on equipment and employment and in the long run would help save the environment so less money is spent on trying to improve tit when it’s too late. It would save consumers money as all they’d need to do is load up the www.direct.gov.uk website and ask all the questions they want to, without having to use the phone or make a journey down to the local council offices only to be told that they don’t know or that they don’t deal with that sort of enquiry.
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